Name
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Designation
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How would you rate the event overall?
GoodExcellentAmazing
How would you rate the Sessions?
Very InformativeLess InformativeNot relevant
Would you like to attend future events on CX
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Which of the CX trainings topics below would help you improve your role as a CX leader?
Customer Service FundamentalsEffective Communication SkillsCustomer Unified CXMCustomer Relationship Management (CRM)Conflict Resolution: Strategies for resolving customer conflicts and complaints professionallyService Excellence to Exceed Customer ExpectationCustomer Feedback and SurveysEmotional Intelligence in Customer ServiceMulti-Channel Customer SupportCustomer Journey MappingMeasuring and Improving CX: Techniques for measuring and enhancing overall customer experience.
